If your salon has an in-salon class scheduled and you need to cancel for any reason, we respectfully request that you give us 72 hours (three business days) notice. Our educators are stylists who book time out from their clients to teach classes. All classes that are cancelled inside of three business days will be subject to a cancellation fee to compensate the educators for their time.
Articles in this section
- How Pre-Authorization Works In-Store
- How To Apply Coupon Codes
- How do I place an order?
- How much does shipping cost?
- How much does shipping insurance cost?
- What happens if something I ordered is out of stock?
- Do you ship during the holidays?
- Where can I find product knowledge?
- What is your in-salon class cancellation policy?
- What are your hours of operation?